Shipping policy
Thank you for shopping with us! Below you will find details about our shipping process to ensure you have a clear understanding of what to expect when ordering from our store.
Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped.
Shipping Rates and Delivery Estimates:
Standard Shipping: $9.90 USPS Priority Mail® (2-5 business days)
Free Shipping: USPS Ground Advantage™ (3-5 business days)
Delivery times are estimates and may vary depending on your location.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to track its progress.
Please allow up to 48 hours for the tracking information to update.
Lost or Damaged Packages:
If your order is lost or damaged during shipping, please contact us at orders@unitedcreative.net within 7 days of the expected delivery date.
Provide your order number and a brief description of the issue so we can assist you promptly.
Address Changes:
Please ensure your shipping address is accurate at the time of purchase.
If you need to make changes to your shipping address, contact us immediately at orders@unitedcreative.net We cannot guarantee changes once the order is processed.
Contact Us:
If you have any questions or concerns about our shipping policy, feel free to reach out to us at orders@unitedcreative.net or 407 496-7403.
Thank you for choosing United Creative Store! We appreciate your business and look forward to serving you.