Refund policy

and Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return or ask any return questions you can always contact us at orders@unitedcreative.net

We’ll send you a free USPS return shipping label the same day after receiving your request.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method within 1-2 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at orders@unitedcreative.net